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Background
In the later part of the year 2019 a new virus came in to our life. We didnt have choice but to stay at home and operate with lot of restrictions.
You notice more severe challenges in the business sectors such as Automobiles, Manufacturing, Mining, Logistics & transportation the sectors such as IT.
Other sectors such as Media, Entertainment and Pharma had the opportunity to handle better. It didnt mean these sectors had smooth sailing.
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- Pharma sector needed to make medicines, Sanitizers and many in pandemic restrictions
- Media and Entertainment teams needed to work while the citizens could enjoy the outcome.
- Internet and Cloud Services had challenges to ensure IT teams and others can survive. All essential services such as Power, Water and other utilities had to work with threats such as Virus spread.
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While IT sector must be thankful for the supporting entities to ensure uninterrupted Internet, Power supplies, Food supplies they had their own challenges. With my purview in IT, I thought of sharing the experiences of executing the IT projects from almost 100% remote.
What do we learn?
Even today, Covid is not yet over. The second wave seemed to be more impactful than the wave one.
Having said that, there was a pause between the waves which gave opportunity to look at:
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- How we handled the pandemic in the first wave with a non-negotiable terms with every team member sitting alone and working from remote, and
- How, from the learning in Wave 1, can we handle the engagements with much more effective and efficient mechanism
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To change your working model from on premise in a few locations to every member sitting alone and working as team, you need to follow multiple steps.
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- Change your Process and Policies to suite to the new working model.
- Change and incorporate Various areas such as
- Your attendance system such as physical capture of presence etc
- your payroll impact such as lack attendance recording or others
- Your asset policies such as disabling USB access, restricting public emails
- customer agreements such as need to work in Customer premise
- Legal and Compliance procedures to handle issues such as physical movement of company Properties like Desktops
- and many others .
- Proliferate the new policies and processes, set up a task force and helpdesk to guide the team on new working model
- Change and incorporate Various areas such as
- Train every member of your organization from top to bottom. The members can be internal or external stakeholders such as Customer, Service Provider, 3rd Parties etc
- Your Executive teams will guide Multiple levels of Organization such as Middle Management, Support and Project team members
- Figure out ways of executing every step of your Project from remote.
- If required, change the plans to accommodate execution of all activities from remote and still meet the objectives
- When physical movement is inevitable, figure out in advance on how to perform the activities and what care needed to be taken
- Change your Process and Policies to suite to the new working model.
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Want to know more?
The Course Remote Execution of an SAP Implementation (https://www.michaelmanagement.com/sap-training-course/remote-execution-of-an-sap-implementation) covers this topic extensively along with all other preparations required for any Organization to execute the Projects completely from Remote.
The course introduces a Problem statement in the form of a virtual scenario that mandated execution of a Large project such as 100% remote execution of SAP Implementation.
Subsequently course covers Preparation aspects such as infrastructure, Training, Process changes etc, to ensure the new working model is enabled with all support.
At the end, the course explains how you can execute the entire Project. As part of the learning, the course provides review and analysis on open items such as inability to test the Hard Printouts, Physical Server administration tasks, to make your organization more prepared to remote execution.
This course is more like a case study with reference to a Close to real business Case such as SAP Implementation. It is not a structured course that explains just how to implement SAP. It is also not a course which talks about just remote working.
Course Structure
The course in structured as :
Sectio
n |
Lesson | Topic | Duration |
Welcome | 1 | Meet your Instructor | 02:04 mins |
2 | Course Overview | 07:07 mins | |
3 | What is the context of the course content? | 06:10 mins | |
Business Case | 4 | Business Case: The Situation | 04:11 mins |
5 | Business Case: The Challenges | 10:17 mins | |
Preparation | 6 | Process and Policies | 03:27 mins |
7 | Process for New Working Style | 09:59 mins | |
8 | Ownership of Asset Protection | 03:27 mins | |
9 | Role Clarity | 07:06 mins | |
10 | Objectives Achieved from establishing Role Clarity | 03:53 mins | |
11 | Protection of Customer Interest | 04:43 mins | |
12 | Revisit, Validate and Arrange Infrastructure | 10:52 mins | |
13 | Training Managers | 07:41 mins | |
14 | Team Building | 05:07 mins | |
Execution Approach | 15 | Execution Approach: Introduction | 01:08 mins |
16 | Preparation Phase in Brief | 02:57 mins | |
17 | Blue Print Phase in Brief | 02:29 mins | |
18 | Realization phase in Brief | 01:45 mins | |
19 | Final Preparation Phase in brief | 02:29 mins | |
20 | Analysis and Plan | 01:41 mins | |
Collaterals | 21 | SAP Implementation Cycle in Brief | |
Execution | 22 | Blue Print Phase: Major Activities | 02:11 mins |
23 | Blue Print Phase: Activity Analysis | 11:07 mins | |
24 | Blue Print Phase: Tools Used | 02:08 mins | |
25 | Execution: Realization Phase | 05:28 mins | |
26 | Execution: Go Live and Support | 06:05 mins | |
Learning | 27 | Learnings and Experience | 07:58 mins |
Future Preparation | 28 | Tips to Prepare Future Remote Engagements | 06:33 mins |
New way of Life | 29 | New Way of Life | 01:31 mins |
30 | The Positives | 07:20 mins | |
31 | The Challenges | 07:14 mins | |
32 | New Way of Life Trends | 04:29 mins | |
Open Items | 33 | Open Items for Remote Working | 06:03 mins |
Closure | 34 | Future Predictions and WishLists | 05:30 mins |
35 | Summary | 02:54 mins | |
36 | Course Handout |
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